Kindly keep in mind that we produce on demand . Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective. We do not stock items. Once an item is being printed, unfortunately it can not be used for any purpose. However, it’s difficult if the order received is not as our customers want actually. Thus we will support as much as possible for these cases.
TO MAKE IT EASY, PLEASE CONSIDER THE TIMELINE BELOW
Since your order is placed
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The fee charged for cancel/change of order
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0-12 hours
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– Free cancel or change order information
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12-48 hours
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– Cancel: 5 USD/item for fee – Change size/variant: 5 USD/item for fee, non-accepted for some products – Change shipping address: Free but not accepted for some products |
>48 hours
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– Cancel: Non-accepted – Change size/variant: 5 USD/item for fee but only accepted until it is shipped out. – Change shipping address: free and just accepted until it is shipped out and only accepted for some products. We will contact our post office if necessary. |
***Note: The fee charged stated above is not included the difference between the origin price and after-change price.